February 10th, 2015
DIRECTOR, OFFICE OF THE ARTS
University of North Carolina Wilmington
The University of North Carolina Wilmington is seeking qualified applicants for the position of Director of the Office of the Arts.
Preferred qualifications include a related Master’s degree and/or equivalent direct experience in the development of arts programming; Minimum qualifications include a Bachelor’s degree in Arts Administration, Art and Art History, Fine Arts, Educational Administration, Public Administration or a closely related field, a minimum of five years of relevant professional experience and demonstrated capability in working with arts and lecture programs.
Priority consideration of all completed application materials will be given to those received by March 1, 2015. To apply, please complete the online application at http://consensus.uncw.edu/.
UNCW is an equal employment / affirmative action employer.
View the full listing here: http://www.uncw.edu/hr/joblistings_epa/15E083.html
January 29th, 2015
217: Manager, Box Office and Customer Service Responsibilities:
This full time position reports to the Executive Director.
This person is responsible for all functions of the TFAC Box Office as well as
Developing and Managing a Volunteer Customer Service Program. This position requires a person with excellent demeanor and the ability to work well and easily with individuals and the public. This manager must have excellent communication skills, a self-starter with very good attention to detail. A demonstrated ability in common computer software i.e. EXCEL, POWER POINT, and WORD is expected.
Key Duties and Responsibilities:
Box Office Management: Train and supervise box office volunteers for the sale of tickets and merchandise. Create tickets and control ticket and merchandise inventory. Manage the sale of tickets to all events and control all settlements. Assist in the identification, research, qualifying and recommendation of an electronic ticketing and tracking system.
Customer Service: Develop and manage a volunteer program designed to recruit, encourage and retain excellent volunteers from throughout the community. Match volunteer’s abilities and interest with relevant and meaningful positions. Develop job descriptions and then train volunteers to be proficient. Develop and maintain a recognition and reward systems to incentivize volunteers to participate and encourage others to join the Center.
Requirements: An enthusiastic and welcoming passion for customer service and the Center; excellent communication and listening skills; a demonstrated focus on administrative details; flexible hours for evening productions.